Quality

At Baptist Health, our first priority is to provide the highest quality of care to patients and their families. Learn more about some of our efforts to continually improve the quality of patient care.

Quality & Patient Safety Programs 

5 Million Lives Campaign

The 100,000 Lives Campaign was an initiative developed by the Institute for Healthcare Improvement (IHI) to engage U.S. hospitals in a commitment to implement changes to improve patient care and prevent avoidable deaths. The 3,100 hospitals nationwide that participated in this initiative saved an estimated 12,000 lives in 18 months.

Baptist Health hospitals have implemented all six of the campaign's quality improvement measures. All of the Baptist Health facilities are on the IHI list of "Fully Committed Hospitals."

We all participated in the IHI's follow-up initiative, The 5 Million Lives Campaign, which challenges American hospitals to adopt six additional changes in care that save lives and reduce patient injuries.

American Heart Association's Get With The Guidelines Program 
Baptist Medical Center South

Get With The Guidelines is a hospital-based quality improvement program designed by the American Heart Association and the American Stroke Association to provide hospital staff with tools that follow proven evidence-based guidelines and procedures for cardiac patients in their care. It empowers healthcare provider teams to consistently treat heart and stroke patients according to the most up-to-date guidelines.

Certifications

Joint Commission Accreditation

Baptist Health hospitals have been fully accredited by The Joint Commission. Accreditation involves evaluating a healthcare organization's performance in areas that most affect patient health and safety. To maintain and earn accreditation, we participate in extensive on-site reviews by a team of healthcare professionals at least once every three years.

Learn more about Joint Commission Accreditation

Commission on Cancer Accreditation

Joint Commission Notification

When an employee, physician or any other individual who provides care, treatment or services has any concerns about patient care and safety in the organization, he or she is encouraged to contact the hospital’s management.

If the concerns in question cannot be resolved at that level, the individual may contact the Joint Commission as noted below: 

• Online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
• Fax: 630-792-5636 
• Mail:  Office of Quality and Patient Safety 
  The Joint Commission 
  One Renaissance Boulevard 
  Oakbrook Terrace, Illinois 60181

No disciplinary action will be taken because an individual reports safety or quality of care concerns to the Joint Commission. 
Revised December 2018